Is it a live caller or a machine who makes the calls?
At Friendly Jingle, we know how important consistency and a familiar voice is to your loved one. So, we create a team of individuals who call at least once a day. This way you have consistency. Also, this insures that if one of our callers is not working that day, your loved one will have a relationship with several of our callers.

Who are the callers who make the calls?
Our callers consist primarily of Seniors and Stay at home moms. We are able to employ them, from home, and give them the opportunity to provide a loving service while earning additional income.

What happens if there is no answer?
We call every day within a 4 hour window. If we don't get an answer, we will try again. If there is no answer the second time, we will call or email you so you can decide the best direction to take.

How do you know what to say and ask our loved one?
When you sign up you will fill out a questionairre. It will ask you about your loved one's favorite hobby's, about kids and grandchildren. You work with us to provide a menu of talking options. We keep notes and that way we can continue to have a running dialogue each day.

Will my loved one be called by the same person or several persons?
At Friendly Jingle, we know how important consistency and a familiar voice is to your loved one, so we create a team of individuals who call at least once a day. This way you have consistency. Also, this insures that if one of our callers is not working that day, your loved one will have a relationship with several of our callers.

Is a few minutes a day enough time to check in with our loved one?
We find that as long as your senior loved one knows that they will be called every day, reliably, they do not need to stay on the calls very long. It is the fear of not being called again that gives them cause to not want to hang up. If they need addional talking time, we have other call plans to fit those needs.

What if you make the call and my loved one is sick or in pain?
We call or email you immediately. If your loved one asks us for emergency help, we will also call the ambulance service, Doctor, or emergency persons given to us by you during the sign up process.

Will Friendly Jingle try and sell my loved one other services?
The only phone call your loved one will receive from Friendly Jingle is a daily Care-Call. Our Care-Callers are carefully screened during the hiring and training process. They will never speak to your loved one about anything other than that which pertains to the daily Care-Call.

Will Friendly Jingle sell or give my information to a third party?
Friendly Jingle will never sell or provide your information to a third party. Any information you provide to Friendly Jingle will only be used for the purpose of a daily Care-Call.